Privacy Policy

Last updated: 10/11/2026

Data we collect

When you send an enquiry, we collect:

• your name
• your phone number
• your email address, if you give one
• your postcode
• the service you want
• your car details and message, if you give them

If you accept cookies, Microsoft Clarity also collects anonymous usage data, such as pages viewed, clicks, and your device and browser type.

Lawful basis

We use your enquiry details because it is in our legitimate interests to reply to you, and to take steps you ask for before agreeing any work. We only use analytics cookies if you accept them. That is your consent, and you can withdraw it at any time.

How we use and store data

We use your details to reply to your enquiry and to arrange and quote for work. We keep general enquiries for 12 months, then delete them. Records of work we carry out are kept for as long as the law requires.

Third-party processors

• Website hosting: Cloudflare
• Website analytics: Microsoft Clarity, only if you accept cookies

Your rights

Under UK GDPR you have the right to access, correct or delete your data, to restrict or object to how we use it, to move it to another provider, and to withdraw consent. To use any of these rights, email us. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.